For ages 21+ • Safe Gaming

Play responsibly at fbi77

Stay safe while having fun — fbi77 gives you the complete tools to set gaming limits, take time-outs, and keep yourself protected.

Our Commitment

Gaming should be a source of enjoyment, not a burden

At fbi77 we believe online gaming is an entertainment activity — not a guaranteed source of income. Gaming stays enjoyable only when it is controlled, mindful, and approached with a plan.

Our promise to every player in Bangladesh is that on the fbi77 platform you can always play in a safe, transparent, and responsible environment. Our protection tools are easy to use and our support team is by your side 24/7.

If you feel gaming is affecting your daily life, family, or financial situation — read the information on this page carefully and contact us if you need to.

Remember: You must be at least 21 years old to play at fbi77. Opening an account or playing any game while underage is strictly prohibited.

Core Principles of Responsible Gaming

  • Play for entertainment only, not in the expectation of making money
  • Never deposit more than your daily budget allows
  • Avoid placing extra bets to try to recover lost money
  • Prioritise spending time with family and friends
  • Take regular breaks and check in with how you are feeling
  • Set your own limits whenever you need to
Our Protection Tools

You are in control

fbi77 provides players with powerful tools to manage their own gaming experience.

Deposit Limits

You can set daily, weekly, or monthly deposit limits. Once a limit is set it takes effect immediately — increasing it is subject to a set waiting period so the decision is well considered.

Time-Out Break

If you feel you need a few days away, use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 90 days. During this period no login or deposit will be possible.

Self-Exclusion

Choose self-exclusion for longer-term protection. Once activated, your account will be fully closed for the chosen period — from six months up to permanent — and no promotional messages will be sent to you.

Gaming History Review

You can view a complete history of your deposits, withdrawals, bets, and winnings at any time from your account. This is the most effective way to understand your own gaming patterns.

Reality Reminders

During long sessions, fbi77 will remind you at set intervals how long you have been playing. This helps prevent spending excessive time on the platform.

Account Verification

Age verification is mandatory when opening an account at fbi77. We follow a strict identity verification process to protect minors (under 21) from gaming.

Know Yourself

Signs of problem gaming

If you or someone close to you shows the signs below, it is time to seek help. Being honest with yourself is the most important step.

These signs are not a mark of weakness — they are signals that you need a little support. fbi77 is always here for you.

01

Feeling the urge to bet more in order to win back lost money

02

Withdrawing from family, friends, or work because of gaming

03

Lying or hiding the truth about how much time or money you spend on gaming

04

Continuing to play while neglecting eating, sleeping, or daily responsibilities

05

Continuing to game or taking on debt despite financial difficulties

06

Feeling restless, anxious, or irritable when you are unable to play

FAQ

Questions and answers about responsible gaming

After logging into your fbi77 account, go to Account Settings and find the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing one is subject to a waiting period.

No, your account balance is kept safe when you activate self-exclusion. Once the exclusion period ends and the reactivation process is complete, you will be able to use your previous balance. For permanent exclusion, please contact our support team directly.

Time-out is a temporary break — from 24 hours up to 90 days. The account reactivates automatically when the period ends. Self-exclusion is a longer-term step — from six months up to permanent. It cannot be shortened or cancelled while active. Self-exclusion is more suitable for those who feel gaming is becoming a problem.

Start by having an open conversation. fbi77's support team is available 24/7 via live chat or by email at [email protected]. Family members can request assistance by providing information about the relevant account.

You must be at least 21 years old to play at fbi77. Age is verified at the time of account registration. In cases of doubt, you may be asked to submit an identity document. Any account found to belong to a minor is closed immediately and the stored funds are returned.

For any issue, send a message directly via our 24/7 live chat or write to us at [email protected]. Our support team responds in both Bengali and English. We give the highest priority to responsible gaming requests.

With recreational gaming you stay within a set budget, a loss is disappointing but life goes on, and stopping does not feel difficult. Problem gaming means you cannot stop, you are playing in secret, you are neglecting family or work, or you are spending beyond your limits. If you recognise the second situation, seek help immediately.

Asking for help is a brave thing to do

If you feel gaming is having a negative effect on your life, do not try to deal with it alone. fbi77's support team speaks Bengali and keeps your information completely confidential.

24/7 live chat — instant response
Support available in Bengali and English

Ways to get in touch

  • Log into your account and start a live chat
  • Send us an email explaining your situation in detail
  • Request self-exclusion directly
  • Apply for support on behalf of a family member
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