fbi77's Privacy Policy

Section 1Introduction & Purpose

fbi77 is a safe and reliable platform for the online gaming community in Bangladesh. We believe that protecting each user's personal information is our fundamental responsibility. This privacy policy ("Policy") has been prepared to fully inform you about what kind of information fbi77 collects, why it is collected, and how that information is used and kept secure.

Our platform operates using SSL encryption technology, which protects your sensitive information from any unauthorized access. This policy takes effect from the moment your relationship with fbi77 begins and may continue to apply while you use the platform and even after.

Section 2Information We Collect

fbi77 follows a deliberate and minimal data collection policy. Only the information necessary to provide services properly is collected. Information is collected according to the categories listed below:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID card or passport details (when identity verification is required)

2.2 Financial & Payment Information

To process deposits and withdrawals, we collect your payment method details. fbi77 currently handles transactions via bKash, Nagad, Rocket, and Upay. Records of these transactions are kept for security and fraud prevention purposes. Full account numbers or PIN codes are never stored on our servers.

2.3 Device & Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Platform login time and session duration
• Information collected from cookies and similar tracking technologies

2.4 Usage & Activity Information

• Gaming history and preferences on the platform
• Records of bonus and promotion usage
• Details of communications with customer support
• Any additional information voluntarily provided

Section 3Purpose of Using Information

fbi77 uses collected information only for defined and legitimate purposes. Your information may be used for the following purposes:

• Account Management: To complete the registration, login, and account verification process.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Customer Service: To assist our support team in resolving issues and providing help.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Legal Obligations: To comply with applicable laws and regulations.
• Relevant Communications: To send bonus and promotional information with your permission.

Section 4Information Security Measures

fbi77 uses industry-standard technology and methods to ensure the security of your information. The key components of our security framework are as follows:

• SSL/TLS Encryption: All data transfers between your browser and our servers take place through encrypted channels.
• Data Encryption: Stored sensitive information (such as passwords) is protected by advanced encryption algorithms.
• Access Control: Only authorized personnel may access information for specific, necessary purposes.
• Regular Audits: System security is regularly assessed and tested.
• Firewall Protection: Advanced firewall systems are active to prevent external cyberattacks.

It should be noted, however, that transmitting information over the internet is not entirely risk-free. While we are committed to ensuring the highest level of protection, no method is completely foolproof. Keeping your account password confidential and using a secure network are also important for your own protection.

Section 5Information Sharing with Third Parties

fbi77 never sells your personal information. However, necessary information may be shared with specific third parties in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted third parties for payment processing, technology infrastructure management, and customer service support. These partners are given access only to the information they need and are bound by strict confidentiality terms.

5.2 Legal Requirements

In the case of a court order, directive from a regulatory authority, or any other valid legal obligation, we may be required to disclose necessary information. In such circumstances, we will provide only the information legally required.

5.3 Fraud Prevention

If suspicious activity is detected on a user's account, necessary information may be verified with the relevant payment service provider (bKash, Nagad, Rocket, or Upay).

Section 6Cookies & Tracking Technology

The fbi77 platform uses cookies and similar technologies that help improve your browsing experience and ensure the platform functions properly. The types of cookies are described below:

• Essential Cookies: Essential for the basic functionality of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Help improve the service by analyzing how the platform is used.

You can block cookies by changing your browser settings. However, doing so may cause some platform features to not work properly.

Section 7Data Retention Period

fbi77 retains your information only for as long as it is needed. The retention policy by type of information is as follows:

• Information for active accounts is retained for the duration of account operation.
• After an account is closed, transaction records are kept for the period required to meet legal obligations.
• Records of customer service communications are kept for the time needed to resolve issues.
• In the case of legal disputes or investigations, relevant information is retained until that process is complete.

Once the set retention period has passed, information is securely deleted or anonymized in a way that no personal identity can be identified from it.

Section 8User Rights

As an fbi77 user, you have certain rights over your own information. You can contact us at any time to exercise these rights:

8.1 Right to Access Information

You can find out what information fbi77 has stored about you. Upon request, we will provide you with a summary of that information.

8.2 Right to Correct Information

If the information stored in your account is incorrect or incomplete, you can request a correction. We will update that information within a reasonable time.

8.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, complete deletion may not be possible in cases of legal obligations or ongoing disputes.

8.4 Right to Opt Out of Marketing Communications

You can indicate at any time that you do not wish to receive promotional communications. Exercising this choice will only stop marketing messages; necessary communications related to your account will continue.

Section 9Protection of Minors

fbi77 is a platform for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification is a mandatory step in the registration process, and if any minor's information is accidentally collected, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes that their minor child has registered on this platform, please contact us directly. We will take the necessary steps immediately.

Section 10Policy Changes

fbi77 may update this privacy policy from time to time. The policy may be revised due to changes in services, legal requirements, or improvements to security measures. For any significant changes, we will:

• Clearly state the updated date on this page.
• Notify registered users via email or through platform notifications.
• Re-obtain consent where applicable in the case of major changes.

If you continue to use the platform after changes have been made, you will be considered to have accepted the revised policy. We therefore recommend reviewing this page regularly.

Section 11Contact Us

If you have any questions, concerns, or requests about this privacy policy, fbi77's support team is available 24/7 to assist. Support is available in both Bengali and English.

Contact us directly via live chat or write to us by email: [email protected]

After receiving your privacy-related request, we will try to respond within a reasonable time. If identity verification is not possible, there may be a delay in fulfilling specific requests.